Refund and Returns Policy – AVS Pro Shield

At AVS Pro Shield, we strive to ensure your satisfaction with every purchase. Please review our Refund and Returns Policy below.

1. Return Eligibility

  • Digital Products: Due to the nature of digital goods, we do not accept returns or offer refunds once the product has been delivered or activated.
  • Physical Products: Returns are accepted within 30 days of receipt for unused and unopened products.

2. Return Process for Physical Products

  • To initiate a return, contact us with your order number and reason for return.
  • Returns must be in their original condition and packaging.
  • Return shipping costs are the customer’s responsibility unless the item is damaged or defective.

3. Refund Process

  • Refunds for eligible returns will be processed once the product is received and inspected.
  • Refunds will be issued to the original payment method.
  • Please allow 7-10 business days for the refund to reflect in your account.

4. Damaged or Defective Items

  • If your product arrives damaged or defective, notify us within 48 hours of delivery with photos of the damage.
  • You may request a full refund or a replacement at no additional cost.
  • Return shipping for damaged or defective items will be covered by us.

5. Non-Refundable Items

  • Digital products that have been activated or downloaded.
  • Opened, used, or tampered physical products.

6. Exchanges

  • We do not offer direct exchanges. If you need a different item, follow the return process and place a new order.

7. Order Cancellations

  • Orders can be canceled before shipping.
  • Once shipped, orders cannot be canceled, but you may request a return upon receipt.

8. Contact Us

For refund or return inquiries, contact us:
📧 Email: info@avsproshield.com
📞 Phone: 24/7 Support Service
📍 Address: 385 Roosevelt Road, Pittsburg, Kansas 66762, United States